Order FAQ

For any unsatisfactory purchase, email contact@thebalicollect.com to process a return. We do not offer returns or exchanges on original pieces.

Orders will ship 2-3 business days after processing.

For general or customer service related inquiries, please email us at contact@thebalicollect.com

Get in touch.

For media or collaboration related questions, please fill out the

form below and our team will respond as quickly as possible.